Questions before the van moves

Do you reach my area?

Coverage today is all of New Cairo, like the Fifth Settlement and the districts like it. Care happens where the car is. We do not promise a district outside that.

How long does a wash or a polish take?

There is no fixed advertised duration on the site. You choose an open appointment from the times shown in booking.

Do I need to provide water or power?

Water and tools travel with the team. You provide the car and a place where we can stand and work safely.

Does the price change with the size of the car?

The published price is the price of that service. If the condition needs another stage, we tell you the difference before the work. Nothing is added afterwards in silence.

What is the difference between polish and paint correction?

Polish is the stage that refines the surface. Paint correction is the deeper stage when swirls and light marks show. The service you book is the one whose name and price are on the card.

What changes how long ceramic protection lasts?

The product, how the car is washed afterwards, and parking in the sun. There is no single number for every car, and the expectation is said before the work.

How do I change or cancel the appointment?

From the account. A pending or confirmed booking can be cancelled when more than two hours remain before the start, unless the account shows a stricter rule. There is no cash refund unless the confirmation says so.

What if no appointments are open?

Booking shows open appointments only. If that day is empty, you pick another day. We do not confirm a time that is not shown.

What if the place is not safe to work in?

We say so and move the place or the appointment. A tight spot, or a street where we cannot stop, is not where the work happens.

What if it rains?

Work that would get dirty before it can set is moved. We change the appointment instead of finishing in the wrong weather.

How do I know the booking went through?

When the request succeeds, the confirmation appears in the account with the service, price, place, and time. If the request fails, the message says so and the booking is not treated as saved.

What if I have a note after the service?

Call 01118883245 or email info@egypolish.com and include the booking reference from your account.